Most salespeople will hang up or pack up when they hear an objection for one of two reasons:  They either perceive the objection to be insurmountable or they have not been trained to properly anticipate, cover or handle objections. 

Objections are actually opportunities in disguise.  They provide salespeople with the opportunity to clarify key points, reinforce key benefits and continue the conversation.

What you will cover:

Define your reaction when faced with an objection
The objection handling process
Anticipating objections
Categorizing objections
Supporting your position
Continuing the conversation 
When to walk away

The objection to the sale does create an enormous problem.  I'd like to get a solution and then get on with the sale.
                                                                                                                                                                        --Robert Keats

What's Included:

• Live, online instruction by an expert facilitator
• Small interactive classes
• Downloadable participant manual and course materials 

What You Will Need:

PC with a highspeed Internet (Cable, DSL, TI etc)
PC Headset with microphone or
Speakers and a microphone 

Need a headset & mic: