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The Five Dysfunctions of a Team

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This live, online course runs two consecutive days: Wednesday September 23rd, & Thursday September 24th 2009, from 10:00am to 5:00pm EST.


This two-day course takes place on Wednesday September 23rd & Thursday September 24th, 2009


Conquer Team Dysfunction

With over one million copies sold, The Five Dysfunctions of a Team has struck a chord in today’s organizations. Now your organization can take the necessary steps to overcome these five dysfunctions and generate the business results that you're capable of.

The Dysfunctions

Dysfunction #1: Absence of Trust

This occurs when team members are reluctant to be vulnerable with one another and are unwilling to

admit their mistakes, weaknesses or needs for help. Without a certain comfort level among team

members, a foundation of trust is impossible.


Dysfunction #2: Fear of Conflict

Teams that are lacking on trust are incapable of engaging in unfiltered, passionate debate about key

issues, causing situations where team conflict can easily turn into veiled discussions and back

channel comments. In a work setting where team members do not openly air their opinions, inferior

decisions are the result.


Dysfunction #3: Lack of Commitment

Without conflict, it is difficult for team members to commit to decisions, creating an environment

where ambiguity prevails. Lack of direction and commitment can make employees, particularly star

employees, disgruntled

 

Dysfunction #4: Avoidance of Accountability

When teams don't commit to a clear plan of action, even the most focused and driven individuals

hesitate to call their peers on actions and behaviors that may seem counterproductive to the overall

good of the team.

 

Dysfunction #5: Inattention to Results

Team members naturally tend to put their own needs (ego, career development, recognition, etc.)

ahead of the collective goals of the team when individuals aren't held accountable. If a team has lost

sight of the need for achievement, the business ultimately suffers.

 

The Rewards

Striving to create a functional, cohesive team is one of the few remaining competitive advantages

available to any organization looking for a powerful point of differentiation. Functional teams avoid

wasting time talking about the wrong issues and revisiting the same topics over and over again

because of lack of buy-in. Functional teams also make higher quality decisions and accomplish more

in less time and with less distraction and frustration. Additionally, "A" players rarely leave

organizations where they are part of a cohesive team.

Successful teamwork is not about mastering subtle, sophisticated theories, but rather about

embracing common sense with uncommon levels of discipline and persistence. Ironically, teams

succeed because they are exceedingly human. By acknowledging the imperfections of their

humanity, members of functional teams overcome the natural tendencies that make teamwork so

elusive.

© Copyright 2007 The Table Group, Inc.


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  1. Really Good Seminar

    Posted by Russ Goldsmith on 31st Mar 2009

    Why didn't I give this five stars? Because we really could have used a little more time in some of the group discussions.

    My teammates and I really got a lot out of this webinar. Six months later and we all work much better as a team and understand the dynamics that go into successful temas.


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