With over one million copies sold, The Five Dysfunctions of a Team has struck a chord in today’s organizations. Now your organization can take the necessary steps to overcome these five dysfunctions and generate the business results that you're capable of.
The Dysfunctions
Dysfunction #1: Absence of Trust
This occurs when team members are reluctant to be vulnerable with one another and are unwilling to
admit their mistakes, weaknesses or needs for help. Without a certain comfort level among team
members, a foundation of trust is impossible.
Dysfunction #2: Fear of Conflict
Teams that are lacking on trust are incapable of engaging in unfiltered, passionate debate about key
issues, causing situations where team conflict can easily turn into veiled discussions and back
channel comments. In a work setting where team members do not openly air their opinions, inferior
decisions are the result.
Dysfunction #3: Lack of Commitment
Without conflict, it is difficult for team members to commit to decisions, creating an environment
where ambiguity prevails. Lack of direction and commitment can make employees, particularly star
employees, disgruntled
Dysfunction #4: Avoidance of Accountability
When teams don't commit to a clear plan of action, even the most focused and driven individuals
hesitate to call their peers on actions and behaviors that may seem counterproductive to the overall
good of the team.
Dysfunction #5: Inattention to Results
Team members naturally tend to put their own needs (ego, career development, recognition, etc.)
ahead of the collective goals of the team when individuals aren't held accountable. If a team has lost
sight of the need for achievement, the business ultimately suffers.
The Rewards
Striving to create a functional, cohesive team is one of the few remaining competitive advantages
available to any organization looking for a powerful point of differentiation. Functional teams avoid
wasting time talking about the wrong issues and revisiting the same topics over and over again
because of lack of buy-in. Functional teams also make higher quality decisions and accomplish more
in less time and with less distraction and frustration. Additionally, "A" players rarely leave
organizations where they are part of a cohesive team.
Successful teamwork is not about mastering subtle, sophisticated theories, but rather about
embracing common sense with uncommon levels of discipline and persistence. Ironically, teams
succeed because they are exceedingly human. By acknowledging the imperfections of their
humanity, members of functional teams overcome the natural tendencies that make teamwork so
elusive.
© Copyright 2007 The Table Group, Inc.