This one-day workshop delivers an interactive approach to negotiations. The skills you acquire will help you in your role as a mediator and negotiator as well as in your day-to-day responsibilities. You'll learn to focus on interests rather than positions, so you can develop relationships of mutual trust, fairness and respect for one another. This common-sense approach based upon developing a balanced and lasting partnership to solve workplace issues. Problem solving and consensus building are highlighted, in order to turn face-to-face confrontation into side-by-side problem solving.
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