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How to Solve Problems & Make Great Decisions

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$500.00
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SLWI610 Start Date
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1.00 LBS
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Product Description

This live, online course runs two consecutive days: Tuesday August 12th & Wednesday August 13th 2008, from 10:00am to 5:00pm EST.

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two-day workshop should help individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions.

How you will benefit:

  • Increase your awareness of problem solving steps and problem-solving tools
  • Distinguish root cause from symptoms to identify the right solution for the right problem
  • Improve your problem-solving and decision making skills through identifying your own problem-solving style
  • Improve your ability to participate in and communicate about a collaborative problem-solving process
  • Recognize the top ten rules of good decision making

What You Will Cover:

  • Practical applications in problem solving
  • Defining a "problem"
  • Describe the ideal problem solver
  • Identify the types of prolems encountered
  • The Problem Solving Model
  • Using fishbone analysis
  • Problem solving toolkit
  • Facts vs. Information
  • 10 ingredients for good decision making
  • Gradients of agreement
  • The Decision-Making Process
  • Decision-Making Traps
  • Problems as presented/Problems as Understood
  • Types of Decisions (including bad ones)
  • Implementing a decision

 

What You Will Need:

PC with a highspeed Internet (Cable, DSL, TI etc)
PC Headset with microphone or
Speakers and a microphone 

Need a headset & mic:   


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