Most people will rise to the occasion if they know what the occasion is.  Many times employees are armed with a job description and perhaps a company mission statement.  What they don't always have are clearly defined performance expectations and they don't always see how their job contributes to the overall well-being of the organization.

By attending this seminar you will come away with a process to clearly define performance expectations including: what success in each particular position looks like and identify the Skills, Knowledge, Approach & Experience necessary to perform up to expectations. 
You'll define the salesperson's role, outline the tasks and activities required to do the job well and convert business objectives into  assessable results.  You'll then be able to clearly articulate the measurable duties, goals, objectives, tasks and activities required by each member of your team to perform at desired levels.

By clearly defining the performance expectations you'll be able to measure and assess your people and your processes and make changes and modifications accordingly.  

What you will cover:

Defining each person's role
Determining Key Results Areas
Defining activities and activity levels required to be successful
A template to assist you in defining expectations
How to measure results
Progress meetings and coaching sessions