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Our Courses

Below is a complete list of all of the more than 175 courses and seminars we offer. Many clients pair up a few seminars in order to target specific competencies. New courses and seminars are constantly being developed and added.

Courses listed here may not currently be on our public class schedule but they are available to be taught privately at your location or live, online. Call 646-202-9539 for further information.

Career Development
Writing for Business     SLCD100     2 Days
Advanced Business Writing     SLCD105     1 Day
How to Write Winning Reports & Proposals     SLCD110      2 Days
Stand Up & Be Assertive     SLCD115     1 Day
Etiquette in Business: The Fine Art of Building Relationships     SLCD120     1 Day
Becoming a Skilled Communicator     SLCD125     2 Days
Working Well with Difficult People     SLCD130     1 Day
Exceeding Customer Service Expectations     SLCD135     2 Days
Administrative Assistant Strategies     SLCD140     2 Days
How to Take Minutes at a Business Meeting     SLCD145     1 Day
Time Management for Peak Performance     SLCD150     1 Day
Leaveraging Technology     SLCD155     2 Days
Job Search 101     SLCD160     1 Day
Getting Your Dream Job in 60 Days     SLCD165     1 Day
Mastering the Interview     SLCD170     1 Day
Job Search Bootcamp     SLCD175     1 Day

Leaders, Managers & Supervisors
Customer Service for Managers SLLM200 1 Day
Effective Budget Management SLLM205 2 Days
Efficient Inventory Management SLLM210 1 Day
Leadership: Stand Out & Move Up SLLM215 3 Days
Leadership: Coaching for Performance SLLM220 1 Day
Leadership: Delegation for Acceleration SLLM225 1 Day
Understanding and Leveraging Human Resources SLLM230 3 Days
Motivate to Accelerate: Getting to What Really Matters SLLM235 1 Day
Managing & Motivating for Peak Performance SLLM240 1 Day
Building & Motivating High Performance Teams. SLLM245 1 Day
Productive Meeting Management SLLM250 1 Day
Project Management: Understanding the Basics SLLM255 1 Day
Project Management: Getting Started SLLM260 1 Day
Project Management: Intermediate-Taking Your Project to the Next Level  SLLM265 1 Day
Project Management: Advanced-Accelerated Results SLLM270 1 Day
Modern Project Management Techniques SLLM272 1 Day
Supervisory Skills 101 SLLM275 2 Days
How to Become a Great Supervisor SLLM280 1 Day
Building, Managing & Leading High Performance Teams SLLM285 2 Days
How to Thrive in a Leadership Role SLLM290 1 Day
From Supervisor to Leader SLLM295 1 Day
Effectively Managing Change SLLM297 1 Day

Presentation Skills
Public Speaking for Beginners SLPS300 1 Day
Presenting With Power SLPS305 2 Days
Public Speaking Under Pressure SLPS310 2 Days

Sales and Marketing
The Art & Science of Professional Selling SLSM400 7 Days
Selling For Beginners SLSM403 1 Day
Prospecting and Cold Calling Like a Pro SLSM405 1 Day
Effective Questioning to Generate Interest SLSM410 2 Day
Presenting Your Solution SLSM415 1 Day
Mastering Sales Objections SLSM420 0 Day
Maximize Marketing, Minimize Cost SLSM445 1 Day
Power Negotiating Skills SLSM450 1 Day
Negotiation Skills 101 SLSM452 1 Day
Closing the Sale, Building the Relationship SLSM455 1 Day
Sales Planning: The Often Overlooked Critical Step SLSM460 2 Day
Using Your Powers of Persuasion SLSM465 2 Day
Tellin' ain't Sellin': How Learning to Listen Boosts Your Sales SLSM470 2 Days
Using the Telephone to Increase Sales Productivity SLSM475 1 Day
Sales & Customer Service in A Call Center SLSM480 3 Days
Customer Relationship Management SLSM485 1 Day

Train-the-Trainer
Train-the-Trainer: Getting Started SLTT500 3 Days
Train-the-Trainer: Advancing Your Career as a Trainer SLTT505 3 Days
Train-the Trainer Facilitation Skills: How to Engage Your Participants SLTT510 2 Days
Train-the-Trainer: Activities to Engage Participants & Deliver a Fun Training Experience SLTT515 1 Day
Train-the-Trainer: How to be Inspirational, Motivational and Educational  SLTT520 1 Day
How to Develop a Successful Training Program SLTT515 2 Days
Train-the Trainer: Surviving and Thriving as a New Trainer SLTT530 1 Day

Workplace Issues
Performance and Behavioral-Based Hiring Practices SLWI600 2 Days
Building an Effective New Employee Orientation Program  SLWI605 2 Days
How to Solve Problems & Make Great Decisions SLWI610 2 Days
Taking the Stress out of Management SLWI615 1 Day
Succession Planning: Transferring Leadership SLWI620 2 Days
Teams: The Better Way to Peak Performance SLWI625 1 Day
Performance Reviews: Energize Your Workforce with Effective Reviews SLWI630 3 Days
Peer Review: Conflict Resolution & Mediation  SLWI635 1 Day
Managing Anger & Avoiding Violence in the Workplace SLWI640 1 Day
Understanding and Controlling Anger SLWI642 1 Day
Defining and Dealing with Workplace Harassment SLWI645 2 Days
Creating an Ethical Workplace SLWI650 2 Days
Building and Maintaining a Diverse Workplace SLWI655 1 Day
How to Build a Safe Workplace SLWI660 1 Day
Managing Conflict in the Workplace SLWI665 2 Days
One Day to Resolving Conflicts SLWI667 1 Day
Understanding & Leveraging Generational Differences SLWI670 1 Day
Productive Performance Appraisals SLWI675 2 Days

Team Building
Five Dysfunctions of a Team 5 DYS 2 Days

Computer Applications
Mastering Computer Basics SLCA800 1 Day
Computers -Mastering Corel Paradox SLCA805 1 Day
Computers-Mastering PowerPoint 2007 SLCA810 1 Day
Computers-Mastering Access 2007 SLCA815 1 Day
Computers-Mastering Acrobat Pro 8 SLCA820 1 Day
Computers-Mastering Excel 2007 SLCA825 1 Day
Computers-Mastering Outlook 2007 SLCA830 1 Day
Computers-Mastering Publisher 2007 SLCA835 1 Day
Computers-Upgrading to Publisher 2007 SLCA840 1 Day
Computers-Getting Started with Photoshop CS SLCA845 1 Day
Computers-Mastering Project 2007 SLCA850 1 Day
Computers-Mastering Word 2007 SLCA855 1 Day

SKAE Seminar Series
Creating A Customer Service Culture SDSCS1000 90 min.
Resolving Customer Issues SDSCS1005 90 min.
Would You Like an Apple Pie with That? Adding Value to Every
Customer Interaction		 SDSCS1010 90 min.
Building Internal Customer Relationships SDSCS1015 90 min.
Outbound Phone Sales for Customer Service Representatives SDSCS1020 90 min.
Selling to Inbound Callers for Customer Service Representatives SDSCS1025 90 min.
Building Customer Loyalty SDSCS1030 90 min.
Planning to Win: How to Present Effectively SDSPR1100 90 min.
Mastering the Physical and Verbal Aspects of Effective Presentations SDSPR1105 90 min.
Designing and Delivering a Group Presentation SDSPR1110 90 min.
Successfully Handling Difficult Questions SDSPR1115 90 min.
A Picture is Worth a Thousand Words: Using Visuals to Drive Your Message Home SDSPR1120 90 min.
Identifying Innovation Opportunities SDSIP1200 90 min.
Making Effective Group Decisions SDSIP1205 90 min.
Improving Existing Processes SDSIP1210 90 min.
Making Effective Decisions  SDSIP1215 90 min.
Challenges of Organizational Change SDSIP1220 90 min.
Managing Organizational Change SDSIP1225 90 min.
Accepting and Embracing Change SDSIP1230 90 min.
Goal Setting For Success SDSIP1235 90 min.
Empowering Employees through Delegation SDSDL1300 90 min.
Proactive Productivity Through Effective Planning SDSDL1305 90 min.
Creating a Performance Management Culture SDSDL1310 90 min.
Motivation Strategies for Managers SDSDL1315 90 min.
Defining Performance Expectations SDSDL1320 90 min.
Defining and Creating Personal and Corporate Visions & Values SDSDL1325 90 min.
Increasing Productivity Through Time Management  SDSDL1330 90 min.
Turning Errors into Opportunities SDSDL1335 90 min.
Conflict Management Strategies SDSDL1340 90 min.
Time Management for Leaders & Managers SDSDL1345 90 min.
Coaching for Peak Performance SDSDL1350 90 min.
Leading a Team of Leaders SDSDL1355 90 min.
Business Manners and Etiquette SDSDL1360 90 min.
Communication Skills for  Leaders and Managers SDSDL1365 90 min.
Productive Meetings SDSDL1370 90 min.
Time Management for Business Leaders SDSDL1375 120 min.
Onboarding and Engaging New Employees SDSDL1375 90 min.
Working as Part of an Effective Team SDSTB1400 90 min.
Constructive Conflict SDSTB1405 90 min.
Leveraging Conflict SDSTB1410 90 min.
Successful Conflict Facilitation  SDSTB1415 90 min.
Changing Conflict into Cooperation SDSTB1420 90 min.
Calm Conflict Resolution Strategies SDSTB1425 90 min.
Building Productive Team Relationships SDSTB1430 90 min.
Conducting a Successful Project Postmortem SDSTB1435 90 min.
Building a Productive Team SDSTB1440 90 min.
Building and Managing External Alliances SDSTB1445 90 min.
Positive Conflict Resolution Strategies SDSTB1450 90 min.
Identifying and Building on Team Strengths SDSTB1455 90 min.
Tactful Communication Skills SDSTB1460 90 min.
Rapport Building: Quickly and Easily Finding Common Ground SDSSP1500 90 min.
Creating Interest in Your Products & Services SDSSP1505 90 min.
Solving Client's Problems with Your Solution SDSSP1510 90 min.
Turning Obstacles (a.k.a objections) into Opportunities SDSSP1515 90 min.
Leveraging Buyer Motive to Close More Sales SDSSP1520 90 min.
Leading Effective Sales Teams SDSSP1525 90 min.
Articulating Sales Performance Goals SDSSP1530 90 min.
Running Highly Productive Sales Meetings SDSSP1535 90 min.
Developing Salespeople Through Effective Coaching SDSSP1540 90 min.
Attracting Top Producing Salespeople SDSSP1545 90 min.
Hiring Top Producing Salespeople SDSSP1550 90 min.
The Holy Grail: Getting Qualified Referrals SDSSP1555 90 min.
Email Etiquette SDSWI600 60 min.
How to Get the Most Out of a Networking Event SDSCD160 120 min.

Personal Finance
Understanding Alternative Investments FLN700 120 min.
Asset Allocation for Superior Results FLN705 120 min.
Taking Distributions From Your Employer Sponsored Retirement Plan FLN710 120 min.
Estate Planning to Protect Your Wishes FLN715 120 min.
Financing a College Education FLN720 120 min.
Investment Strategies in Your 20's FLN725 120 min.
Investment Strategies in Your 30's & Early 40's FLN730 120 min.
Investment Strategies from 45 to Retirement FLN735 120 min.
Retirement Planning: Getting Started FLN740 120 min.
Retirement Planning for Small Businesses & the Self-Employed FLN745 120 min.
Retirement Planning: Social Security & Medicare FLN750 120 min.
Retirement Planning: Your 401k FLN755 120 min.
Retirement Planning: Investing for Women FLN760 120 min.
Retirement Planning: Maximizing IRA Opportunities FLN765 120 min.
Stock Market Basics FLN770 120 min.
Mutual Funds: Securing Your Financial Future FLN775 120 min.
Risk Tolerance: How to Manage Risk FLN780 120 min.
Reducing Debt Today to Secure Your Tommorrow FLN785 120 min.

FINRA Licensing Courses
Series 6         SUS6
Series 7         SUS7
Series 63       SUS63
Series 65       SUS65
Series 66       SUS66
FINRA Exam Secrets      SUSECRETS